| Program Detail |
: Managers are often presented with plans for changing various aspects of organizations, such as policies or structures, and told to implement the changes. Very often, this fails because of barriers and resistance to change.
Organizational problem solving often stalls in the implementation stage because leaders believe that coming up with the solutions is the difficult part of the process, and that the actual implementation should be easy. However, this is only true if the implementation phase is well planned and incorporates techniques to cope with resistance. If leaders do not plan properly, they may in fact be worse off than when they started.
Cardean's "Leading Change" outlines the relationship between effective leadership and the creation of a flexible organization. Leaders need to understand how change works in organizations and build a level of dissatisfaction with the current state of the organization that will motivate people to change. Leaders must apply a variety of techniques to overcome resistance and other barriers. Each leader has a different style, must understand his or her own style, and select techniques that will work effectively with that style. Finally, leaders must know when organizations and people have changed too much, and be able to adapt the change process to implement dynamic stability. |