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Course Information

Section Id : SYS 560
Name : Conflict Management Systems
Program : Business
Program Detail : This course provides students with both a theoretical and a practical framework for systematically identifying and managing organizational conflict, both internal and external. Topics include assessing and managing workplace conflict; legal and ethical considerations in conflict management system design; negotiation and communication strategies; design of an effective conflict management system; conflict management training and development strategies; and implementing and evaluating an effective conflict management system.
Prerequisite :
Course Level : Online Graduate Courses
Course URL : http://online.uo...wnload/index.htm
Additional Information
College and University Contacts and Details
Name : University of Phoenix
Online Distance Education Page : http://onlin...phoenix.edu/
College/University Main Page : http://www.phoenix.edu/
Street Address : N/A
City : Phoenix State : Arizona
Zip : 85034 Country : United States of America
Email : Email form
Phone : 1-800-697-8223 Fax : N/A
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Short Profile
University of Phoenix (UOP) is a for-profit educational institution specializing in adult education, with campuses located throughout the United States, Canada, Mexico, and Puerto Rico. UOP was founded in 1976 by Dr. John Sperling. In the early 1970's, at San Jose State University in California, Sperling and several associates conducted field-based research in adult education. The focus of the research was to explore teaching/learning systems for the delivery of educational programs and services to working adult students who wished to complete or further their education in ways that complemented both their experience and current professional responsibilities. At that time colleges and universities were organized primarily around serving the needs of the 18-22 year old undergraduate student. That is not at all surprising, given that the large majority of those enrolled were residential students of traditional college age, just out of high school. According to Sperling, working adult students were often "invisible" on traditional campuses and treated as second-class citizens.
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The description is originally published on Wikipedia; it is available under the terms of the GNU Free Document License.
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