| Program Detail |
: The course examines concepts and applied techniques for managing the operations and projects of the service or manufacturing firm. Operations topics include areas of demand forecasting, quality determination, work flow and control techniques, cost-effective management of both long-term development programs and smaller short-term projects. The course provides an understanding of the important element of operations (service or production), the supply chain management process. Material is presented that relates to the major, and often competing, supply chain challenges concerning the simultaneous standardization and differentiation of consumer preferences for products and the continued minimization emphasis in supply chains. The evolution of supply chains is studied, from those that focused on efficiencies and execution to those that use a more competitive, strategy-oriented approach, getting the ?right? products to the consumer/marketplace at the right quality/price and quantity. The course examines important concepts and applied techniques for cost-effective management of both major long-term development programs and smaller short-term projects. Special focus is on planning, controlling, and coordinating the efforts of multiple individuals. |
