| Program Detail |
: The course explores the issues that managers face when attempting to get work accomplished through other individuals or teams as they arise in organizations that employ numerous professionals and that emphasize innovation in their products, services, and internal processes. The relationship between individuals, organizations and the larger social context is studied. Focus Topics include: motivation, incentive systems, team and work flow management. The course discusses management techniques, effective verbal and nonverbal communication methods and negotiation skills as they pertain to the different aspects of managing individuals or teams. Successful managers have developed the ability to understand the nature of conflict and its resolution through persuasion, collaboration, and negotiation. Students will learn theories of interpersonal and organizational conflict and its resolution as applied in personal, corporate, historical, and political contexts. |
