| Program Detail |
: Reading is the customer-end of writing. No matter how well we think we write, if other people don't understand a document we create or it causes needless fatigue, then we have failed to satisfy our customers. We also have failed to achieve the intended goal of our writing--whether it is to persuade, inform, or entertain. This fact is as true for marketing brochures, presentation slides, and Web sites as it is for reports and books. In this online course, you learn the factors that contribute to readable documents and apply them to your writing. This course is intended to provide you with the information and skills you need to identify factors that affect readability, such as format, space, color, text length and syntax, graphics, and vocabulary; adjust document readability to meet the needs of diverse readers; identify Web and computer presentation design features that either can aid or impede readability; locate online and other resources for creating readable documents; and create highly readable documents. |
