| Program Detail |
: Do you feel stuck listening to people who talk endlessly without coming to the point? Do you tune out or jump to conclusions about what someone is going to say? Do you find it difficult to carry on a conversation when the emotional level is high? Do you have trouble grasping the underlying message--its feeling and content--in a communication, or you can't ask for what you want--or say what you don't want--without feeling guilty? If so, this course can make a difference in your communication. Instruction addresses the total communication process--the thoughts, feelings, and skills that are essential for active listening and straight talking. Students actively engage in a learning process that includes lecture, discussions, self-assessment, and role-playing. Topics include understanding non-verbal communication in oneself and others, two essential verbal skills in listening--paraphrasing and question-asking, and assertive communication--what it means and how to do it. |
