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Click on the name of an online human services certificate courses to view the detailed information; you can also find out about the college or university offering the category by clicking on "School's Profile". |
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Name (Section Id) |
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Name of College, University |
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School's Profile |
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Building a Future-Oriented Human Resources Department (Online) (X 450.36) |
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Human Services |
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C |
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University of California, Los Angeles Extension |
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To be successful, human resources departments must build a strategic operation to meet the changing business environment and add value to the corporation. This online course focuses on the key business issues that will affect productivity and effective delivery of human resources services in the future--strategic partnerships, globalization, cross-functional teams and team-based work, core competencies, re-engineering, the virtual workplace, and the changing workforce. The course also covers identification of key customer needs; ways to position HR to meet customer requirements; and such tools as process analysis, staffing redesign, and the use of advanced technology. Through lectures, case studies, and discussion, students examine what these issues will mean to organizations and receive guidance on ways HR professionals can structure their roles/departments to become strategic partners in effective change. |
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Counseling the College-Bound Student (Online) (X 314.81) |
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Human Services |
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C |
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University of California, Los Angeles Extension |
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This online course presents an overview of college counseling. Topics include the differences between guidance and college counseling, including the unique responsibilities of the college counselor; the college counselor's timeline; and the resources available to the counselor, including computer tools. Students learn techniques to manage a college counseling office and create informational programs for students and parents. The process of academic planning for college and issues of adolescence are discussed and various environments--public and private high schools and independent practice--in which college counseling take place are compared and contrasted. |
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Design, Implementation, and Administration of Employee Benefits Programs (Online) (X 450.32) |
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Human Services |
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C |
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University of California, Los Angeles Extension |
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Employee benefits are expensive and important to any organization, accounting for nearly 40 percent of total employee compensation. This comprehensive online course provides essential information for evaluating and designing programs to meet corporate objectives. Technical jargon is demystified, and the interesting human side of employee benefits is examined. Course covers: (1) the most competitive benefits offered by employers and related administrative strategies, tools and techniques; (2) how to control cost, and still attract and retain employees; (3) basic methods of underwriting and financing group insurance plans, e.g. health care; (4) an overview of popular 401(k) plans, similar retirement/saving plans, and regulatory compliance issues; (5) COBRA and Protected Leave Administration; and (6) practical application of managing an employee benefit program with a section 125 environment. Valuable benefit plan designs also are presented in relevant business situations, including group discussion of actual case examples. |
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Design, Implementation, and Administration of Employee Compensation Programs (Online) (X 450.31) |
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Human Services |
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C |
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University of California, Los Angeles Extension |
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In this introductory online course, students explore compensation as a key factor in achieving organizational goals. In addition to introducing current concepts, approaches, techniques, and terms, instruction examines the forces that shape the development of compensation strategies, plans, and policies. Topics include salary administration, incentive plans, and stock-based programs; the factors of motivation, performance evaluation, labor market dynamics, and budgeting that underlie the development of compensation programs; key steps involved in developing salary administration and cash-incentive programs; major laws and regulations that apply to compensation; and the way compensation programs are designed for specific job families, units/functions, and levels of organization. The compensation plan design is presented in a business context that includes issues and situations faced by practitioners in the field. The course also provides approaches for communicating programs and monitoring their effectiveness. |
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Elements of Human Resources Management (Online) (X 450) |
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Human Services |
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C |
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University of California, Los Angeles Extension |
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This online course provides an overview of and introduction to the basic human resources management (HRM) functions: employment, employee relations, training and development, compensation, benefits, and human resources information systems (HRIS). Topics include the various aspects of designing and structuring an HRM/personnel department, the history and future of HRM, the changing nature of work, the relationships of HRM functions, the current legal environment in which HRM operates, sources for obtaining answers to most operational HRM problems, and an exploration of HRM as a career. |
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Employee Relations and Legal Aspects of Human Resources Management (Online) (X 450.34) |
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Human Services |
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C |
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University of California, Los Angeles Extension |
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Designed for the human resources management (HRM) generalist practitioner or anyone who is preparing for a career as a specialist in labor/employee relations, this online course provides a survey of significant laws and regulations that affect the practice of HRM in the United States and California. Topics include an overview of employment; wage and hour; benefits; EEO and AA; and labor/employee relations and safety laws, rules, and regulations. All phases of managing the HRM responsibility are covered--from recruitment through termination. Instruction balances the rights and responsibilities of employees and management to provide a productive, harmonious, and efficient work environment while meeting business objectives. |
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Human Resources Development (Online) (X 482.201) |
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Human Services |
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C |
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University of California, Los Angeles Extension |
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This online course examines the primary role of human resources development (HRD) in the organization to help people and organizations effectively manage change. This highly interactive course focuses on strategies for assessing, designing, and implementing training and organizational development efforts that positively impact the performance of the individual and the work group. The course also provides an overview of change interventions, including training and staff development; succession planning and performance management; factors that influence HRD; the consulting role and skills of the HRD professional, including facilitation and group dynamics; and the trends in HRD, such as human performance technology and the work out process model. |
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Managing Stress and Conflict in the Workplace (X454.2) |
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Human Services |
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C |
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UC Berkeley Extension Online |
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You examine practical ideas for recognizing, understanding, coping with, resolving, and preventing conflict and stress. The course emphasizes ideas and techniques for addressing problems in the workplace, yet is applicable to individuals' personal lives and relationships. |
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The Essential Beginnings: An Introductory Writing Workshop (Online) (X 450A) |
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Human Services |
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University of California, Los Angeles Extension |
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Many aspire to write creatively, but few know how to get started. For those who wish to write for personal or professional satisfaction, this supportive online workshop provides many fundamental techniques--from journal writing to imaginative in-class exercises--all geared to motivate and cultivate the beginning creative writer. Topics include writing from observation and experience, creating dynamic characters, developing points of view, and writing dialogue. By the course's completion, students should have a series of short sketches or a draft of a story. |
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